We recommend viewing our Frequently Asked Questions before contacting us with your question. Our list is comprehensive and detailed, however, if you're unable to find the answer you're looking for, please contact us.

Shipping and Delivery
Returns and Exchanges My Account
Shipping & Delivery Returns & Exchanges My Account & Purchasing
Loyalty Program About Us Products
Loyalty Program About Us Products

Shipping & Delivery

When should I order to ensure Christmas delivery?

Are you buying a Christmas gift for yourself, a friend or relative? To ensure your parcel is delivered in time for the holidays, you should place your order before Sunday 12 December (11:59pm AEDT)

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Where do you ship?

We ship Australia-wide to all residential and business addresses, PO Boxes and parcel lockers. We also ship internationally to New Zealand, USA, UK & Canada. Glass Bongs Australia is not responsible for items purchased that don't comply with your country's or state's laws and regulations. All our transactions are conducted in the Australian Capital Territory, you assume full responsibility and release us from any liability in relation to where you wish your purchases to be shipped.

You must be over the age of 18 years to purchase from Glass Bongs Australia. We encourage those users under the age of 18 to exit this website immediately. We sell to customers in the Australian Capital Territory only. Each Australian state and territory has its own laws regarding the use and ownership of some smoking products. It is the customer's responsibility to adhere to their local laws. Glass Bongs Australia is not responsible for customer's contravening these laws. By purchasing a smoking product from this site you agree that it will only be used for legal purposes.

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Who do you ship with?

We ship with Australia Post and courier (TNT, StarTrack, Fastway) to ensure quick and effective delivery. All parcels are tracked and require a signature upon delivery for security reasons.

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What are my shipping options?

You can use standard, express or courier shipping options. All parcels are tracked and require a signature upon delivery for security reasons. Use the Shipping Rates calculator at checkout for shipping costs and shipping times.

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Do you have free standard shipping?

Yes. If you spend over $99 with us, you will receive free standard shipping.

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Do you have free express shipping?

Yes. We have free express shipping on all orders over $200.

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Do you do same-day shipping?

We do! If you order before midday (AEDT) on business days (Monday - Friday) we will pack and dispatch your order to the relevant carrier that same day. There is a countdown clock on each product to give you a better indication of when you need to order to receive same-day shipping. Once it's with your selected carrier, you will receive a shipping confirmation email and you'll be able to track your order via your shipping/tracking number. Please note, there may be delays depending on public holidays, weekends and of course, bloody global pandemics.

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Can I track my order?

Yes. After we receive your payment and have shipped your order, you will receive a shipping confirmation email. This email will include your shipping number and a link to track your order. You will also receive an email when your order is being delivered and another one when your order has been delivered. Contact us if you did not receive your shipping confirmation email and we can resend it to you.

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What are your shipping rates?

Below are the shipping rates related to order spend:

Orders Under $99

AusPost eParcel Registered (3 - 10 days) - $9.95

AusPost eParcel Express (1 - 4 days) - $14.95 - $29.95

Courier (TNT, Startrack, Fastway) (1 - 7 days) - $19.95

Orders Over $99

AusPost eParcel Registered (3 - 10 days) - FREE

AusPost eParcel Express (1 - 4 days) - $29.95

Courier (TNT, Startrack, Fastway) (1 - 7 days) - $19.95

Orders Over $200

AusPost eParcel Registered (3 - 10 days) - FREE

AusPost eParcel Express (1 - 4 days) - FREE

Courier (TNT, Startrack, Fastway) (1 - 7 days) - $19.95

International Orders (NZ, Canada, US & UK)

Under 500g: AusPost eParcel Registered (10 - 14 days) - $19.95 AUD
Over 500g: AusPost eParcel Registered (10 - 14 days) - $29.95 AUD

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    How discreet is your packaging?

    All our parcels and packages are extremely discreet. All orders are packaged appropriate to glassware to eliminate breakages. They are then sealed in a thick, plain cardboard box/satchel. No information regarding the contents or Glass Bongs Australia is visible. We understand everyone's circumstances are different and we place a strong importance on keeping our packaging plain and simple. You can safely have our parcels delivered to a work address, as there will be no indication of the contents inside.

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    Do you ship to PO Boxes or parcel lockers?

    Yes we do. Please note, if you provide a PO Box or parcel locker address, you must select Australia Post as your shipping option. Couriers cannot facilitate this service.

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    Do you ship internationally?

    We ship internationally to New Zealand, US, UK and Canada with an estimated delivery of 10 - 14 days. Orders under 500g cost a flat rate of $19.95 AUD while order over 500g cost a flat rate of $29.95 AUD. International shipping requires a signature. Glass Bongs Australia is not responsible for items purchased that don't comply with your country's or state's laws and regulations.

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    Can I use a third party to ship internationally?

    Attempts to use a third party to export or international freight forwarding services is done so at the buyer's own risk. Any custom's fees or charges are the responsibility of the buyers under all circumstances. Plus, any attempts to export products that are prohibited in your state or country are done so at the buyer's own risk. We will not be liable for any items that are confiscated by customs.

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    Why choose courier as a shipping method?

    For many Australian locations, courier shipping is quicker than Australian Post eParcel Express. If you select courier as your shipping method, upon processing our orders, we manually select the quickest courier for your location to guarantee delivery dates.

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    How long does delivery usually take?

    We are committed to dispatching all orders within one business day of payment being received. However, we are unable to guarantee delivery estimates. Delivery time depends on your location and the shipping option. However, it is usually 1 - 10 business days from the date of payment. If any items you ordered are not in stock or if there is likely to be a delay, we will inform you immediately. Please note, deliveries will be impacted by public holidays, weekends and global pandemics.

    Standard Shipping: AusPost eParcel Registered (3 - 10 days)

    Express Shipping: AusPost eParcel Express (1 - 4 days)

    Courier: (TNT, Startrack, Fastway) (1 - 7 days)

    International: AusPost eParcel Registered (10 - 14 days)

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    Can I opt to "leave my order in a safe place on premises"?

    No. To eliminate parcels going missing, damaged or stolen in transit, signatures are required to track all orders from our warehouse to you. If you are not at home to sign for your parcel, it will be sent to your nearest Australia Post post office. If shipped with a Courier, they will be in touch with you directly to arrange re-delivery.

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    I have ordered a pre-sale product with other products in the same order. Will they be shipped separately?

    If you purchased a pre-sale product combined with other products in the same order, it is assumed you are willing to wait for the pre-ordered item and have it all shipped together. However, if you would like your other products sent seperately, please contact us and we will arrange a seperate payment for shipping.

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    I entered the incorrect delivery address for my order. Can I change it?

    No. Once your order is shipped, your address cannot be changed by us, the postal service or you. We have to wait until your order returns to us before we can reship. Parcels which are returned to us as undelivered will incur a re-dispatch fee of $9.95 for standard and $29.95 for express. Freight charges paid on the original dispatch are not refundable under any circumstances.

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    Can I have a more specific delivery estimate?

    Your delivery estimate will depend on the shipping carrier. Please use the links below to find an approximate delivery time for your order.

    Australia Post

    TNT - Transit Times

    StarTrack - Transit Times

    Fastway - Delivery Times

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    What happens if I’m not home when my order is delivered?

    We always require a signature upon delivery for privacy reasons. If a parcel is undeliverable or no one is home to sign for your parcel, it will be taken to your closest Australia Post. A postcard will be left advising where you can pick your parcel up from. You can see the status/location of your order with the tracking details provided via email.

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    Some of our products are considered "dangerous or flammable goods" and cannot be air freighted. If this is the case, we will send your order by road via courier.

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    Can I change my details?

    Ensure your details are correct before placing your order. Once your order is shipped, your address cannot be changed by us, the postal service or you. It is important you use your real name on your order. If the parcel is for any reason undeliverable and is sent to a post office or depot, you will need ID in that name to collect your parcel.

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    Has my order shipped yet?

    You will receive an email when we have dispatched your order. Use your tracking number and link on your shipping confirmation email to see your order's status. Or, you can also log in to your account to check your order's status.

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    I haven’t received my order yet, where is it?

    Use your tracking number and link on your shipping confirmation email to see your order's status. Alternatively, you can log in to your account to check your order's status. Keep in mind deliveries can be delayed due to busy trading periods and COVID-19. If your order has not arrived within the estimated delivery time, please contact us.

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    Will COVID-19 affect my order and delivery time?

    Due to the ever-changing nature of COVID-19, shipping and delivery times may be impacted at a moment's notice. If there is a COVID-19 outbreak in a specific state, territory or area, be prepared for shipping delays. To ensure faster delivery times, we may ship your order via alternate couriers (at our own cost). Contact us if you have any questions or issues related to your order and COVID-19.

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    Returns & Exchanges

    Can I cancel my order?

    We process orders quickly to ensure fast delivery. We cannot cancel your order if it has been dispatched. However, if you contact us immediately, we may be able to arrange a cancellation of your order. Cancellations are not guaranteed. All cancellations will incur a $5 fee to cover administration and processing costs.

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    Can I make changes to my order?

    If your order has not been dispatched, you may be able to make changes to your order such as adding or removing products. However, changes are not guaranteed. Contact us immediately and we will do our best to assist you. If your order has been dispatched, no changes can be made.

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    What is your Returns Policy?

    Returns or exchanges will only be accepted if you have received an incorrect or damaged item. Ensure you thouroughly inspect all your products for breakages, faults or incorrect and missing items beore use. If you have a damaged or incorrect item, contact us with photo or video evidence of what was received and we will contact you for further action. If you do not report any problems about your item, we assume you received it without damage and it is working order. We take no responsibility in providing refunds, exchanges or credit for items you damaged yourself after the fact. We also cannot accept returns for items that have been used.

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    What if my product isn't what I hoped?

    Due to the individually hand blown nature of many of our products, slight colour and size variations may occur. If you have changed your mind or are unsatisfied with your product, you may return post the product to us at your cost for a full refund, exchange or store credit upon us receiving the returned product in original, unused condition.

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    I received the wrong item or an item is missing, what do I do?

    If you have received an incorrect item or if there is an item missing in your order, we'll pay the return shipping costs and reship free of charge. Contact us for more information and further action.

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    What if I receive a faulty/broken/incorrect product?

    We apologise if you received a product that was broken in transit, is faulty or is an incorrect. Despite our diligence with packing, we cannot fully prevent breakages. Contact us immediately the day you receive your order with a photo of what you received, the box it came in and the address label. Please do not use the item and don't attempt to fix it. We cannot accept returns for used or repaired items. There are zero exceptions to this rule - it's against federal law. If the item passes our first visual check we will send you detailed instructions on how to return the item. You have three options oon how to proceed: 

    1. We can swap or exchange your product with a new item, new item colour etc.
    2. We can issue you a store credit for your return
    3. We can issue a complete refund

    If you have received an incorrect or faulty item, contact us immediately and we will arrange for the correct item or replacement to be sent.

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    How long will it take for me to receive my refund?

    If you have received a faulty product and a replacement is not available, you should expect to receive your refund within a week of returning your order to us. This time period includes the transit time for us to receive your return from the shipper (5 - 10 business days), the time it takes us to process your return once we receive it (3 - 5 business days), and the time it takes your bank to process our refund request (3 - 5 business days).

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    My Account & Purchasing

    How do I create an account?

    Visit My Account and enter your details.

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    Can I change my account details?

    Yes. Log in to your account and go to your account dashboard. Under 'Account Details' you can edit your details via 'View Addresses'. In 'View Addresses' click 'Edit'. Once edited, click 'Update Address'. Any incorrect details are the customer's responsibility. Ensure your details including postal address are correct before placing an order.

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    I forgot my password. What now?

    You can easily reset your password. Click the 'Forgot your password?' link on the login page and we will send you an email to reset your password.

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    What are your payment options?

    Unlike other online smoking shops, we have three payment options including credit card, Pay It Later and POLi. Visit Payment Options for more information.

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    Do you have Pay It Later?

    Yes. We have Pay It Later so you can purchase a product and pay it off in instalments. Visit Smoke Now, Pay Later for more information.

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    Do you have POLi?

    Yes. We have POLi. You can choose this option at the checkout. Visit Payment Options for more information.

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    I just received an email from you asking for Proof Of Identity. Is this legitimate?

    Occasionally we will ask for proof of identity before processing your order. This may be because your order was flagged as fraudulent. We know that in most cases, orders are legitimate but we’d hate to let someone fraudulently place an order using someone else’s credit card. To protect our customers from possible credit card fraud, our online security system is set at a high level. We may contact you if we require you to confirm cardholder details, when our security flags it for review.

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    How are my personal details being used?

    We can understand your reason for concern about the security of your personal and payment details. When giving us your personal details, they will only be used for the purpose of sending your order to you or contacting you regarding your order, for instance if the courier is having trouble finding your address. A valid phone number, email address and postal address are required for us to send orders. Additionally, we use SSL protection and encrypted data storage of your personal and order information. Encryption ensures that no one can access or use your personal information. Visit Privacy Policy and Terms Of Service for more information.

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    Why is my discount not applying to products in my cart?

    There are various reasons why discounts are not applied to particular products. Some of our products are custom made and have been meticulously set at a price to account for the design and manufacturing process for that specific product. Vaporisers are excluded from discounts as these are already competitively discounted. Pre-sale products are also excluded from any discounts, as these have been discounted at an exclusive pre-sale price for customers before being set to full price once the product is stocked at our warehouse. Discounts cannot be applied to any bundles as these are bundled together at a discounted price. 

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    Rewards Program

    What is the Rewards Program?

    Our Rewards Program is our way of rewarding you for being a loyal Glass Bongs Australia customer. Create an account, earn points and redeem them for cash towards your next purchase. You can also receive discounts by referring friends or family. 

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    How do I join the Rewards Program?

    It's easy. Create an account or log in if you already have one.

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    How do I earn points?

    You earn points for completing certain actions. These include:

    Sign Up To Rewards Program: 50 points

    Place An Order: 1 point for every $1 spent

    Like On Facebook: 15 points

    Follow On Instagram: 15 points

    Share On Facebook: 20 points

    Write A Review: 60 points

    Celebrate A Birthday: 150 points

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    How do I redeem my points?

    You can redeem your points for store cash to put towards your next purchase when you reach certain point milestones. You will receive an email with a unique discount code to use during checkout when you reach these point totals:

    15 Points: $1 off coupon

    200 Points: $15 off coupon

    350 Points: $30 off coupon

    500 Points: $60 off coupon

    1000 Points: $150 off coupon

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    How do I refer a friend?

    It's simple. Log in and share your unique referral code to your friends or family via Facebook, Twitter or email. Encourage your friend or family member to make their first purchase using their $10 off coupon. After your friend makes their first purchase, you will then receive your own $10 off coupon.

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    About Us

    Who is Glass Bongs Australia?

    Glass Bongs Australia is Australia’s leading online bong shop for bongs, papers and smoking accessories. Founded in 2016, Glass Bongs Australia is extremely passionate about the country’s tight-knit smoking community and committed to providing only the highest quality smoking products and accessories at the cheaest prices.

    Our speciality is glass bongs but we don’t stop there. We’ve got dab rigsgrinderspapersvapeshookahsbundles plus truckloads of accessoriesspare partscleaning products and storage and stash options.

    Fulfil all your smoking needs at cheap prices with our selection of brands handpicked from Australia and around the world including familiar favourites, hidden gems and unsung underdogs. Whether you’re a fully-fledged smoking connoisseur, a weekend weed warrior or a wide-eyed beginner, you’ll easily find what you’re looking for.

    Glass Bongs Australia was founded after we weren’t stoked with the selection, prices or quality of online bong shops in Australia. We made a pact to build and nurture an Australian owned and operated company who are extremely passionate about the country’s tight-knit smoking community and committed to providing only the highest quality smoking products at the cheapest prices.

    Our key values have and will always remain the same – service, quality and people. We love working with local and international artists to bring you the best selection, quality and prices on the Australian market. Plus, we pride ourselves on providing exceptional personal customer service, breezy shopping experiences and of course, value for money.

    Visit 11 Reasons To Shop With Glass Bongs Australia for more information.

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    Are we reliable?

    You bet! Since 2016, we have fulfilled the needs of thousands of smokers across all of Australia and have grown into the country's leading online shop for bongs, papers and smoking accessories. We continue to maintain a great reputation in the Australian smokeshop scene than any other online store. We are well established and have a relationship with some of the biggest and best names in the industry worldwide. We are committed to providing the highest quality smoking products on the market at the lowest prices. We also pride ourselves in providing exceptional customer service.

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    Do you price match?

    If you find an identical product with a competitor, we will either match it or beat that price. We strive to provide the highest quality and most affordable range of smoking products on the market. When comparing the quality of glass with our competitors, please be sure to ask for the weight or thickness of the glass to ensure that you are getting the best possible value for your money.

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    Why shop with Glass Bongs Australia?

    - Free shipping orders over $99
    - Free express shipping orders over $200
    - Discreet and plain packaging with no business name
    - Order before midday (AEST) on a business day (Mon - Fri) for same-day shipping

    - Pay by credit card, Pay It Later or POLi
    - Earn points with our Rewards Program
    - 100% Australian owned and operated
    - Highest quality smoking products at the lowest prices
    - Products are hand-picked by us and thoroughly tested
    - Massive range of Australian and international brands
    - Unmatched friendly and efficient customer service

    Visit 11 Reasons To Shop With Glass Bongs Australia for more information.

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    How did Glass Bongs Australia begin?

    Glass Bongs Australia was founded in 2016 after we weren’t stoked with the selection, prices or quality of online bong shops in Australia. We began in a very small storage shed and have quickly grown into one of the most reliable, trusted and treasured online smoking shops in the country. We made a pact to build and nurture an Australian owned and operated company who are extremely passionate about the country’s tight-knit smoking community and committed to providing only the highest quality smoking products at the cheapest prices.

    Our key values have and will always remain the same – service, quality and people. We love working with local and international artists to bring you the best selection, quality and prices on the Australian market. Plus, we pride ourselves on providing exceptional personal customer service, breezy shopping experiences and of course, value for money.

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    Do you have a newsletter?

    Yes. Subscribe and be the first to know about specials, new products, discounts and more! As a subscriber, you can expect 2 - 3 emails per week. Plus, you can unsubscribe at any time. Subscribers also get 10% off their first order (discount code will be emailed after subscription is confirmed).

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    Do you have Facebook and Instagram?

    We sure do. You can follow us on Facebook (@glassbongs.com.au) and Instagram (@glassbongs.com.au) for discounts, product launches and to join our growing smoking community.

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    Do you have a blog?

    We sure do. Visit our blog for the latest information, news, fun and excitement about our products, the smoking industry and our business.

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    What is your Privacy Policy?

    Read our Privacy Policy.

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    What are your Terms & Conditions?

    Read our Terms & Conditions.

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    Do you have a store I can go into?

    At this stage we are committed to the Australian online market. As is the case with most online stores, being online allows us to offer a wider selection than a shop. You can find any variety of glass bong, dab rig, parts and smoking accessories to meet your needs. Our website is especially convenient when you are looking for an accessory that is typically hard to find in a local retail shop. Without the expense of having shopfronts, being online also allows us to sell our products to you at the lowest prices with more deals and price comparisons.

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    Do you sell wholesale?

    We sure do. Visit wholesale.glassbongs.com.au and create an account to access our product catalogue and prices. For more information contact us at wholesale@glassbongs.com.

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    How do you manage your Commercial Footprint?

    Our mission is to provide high quality products while having a low global impact. Visit Commercial Footprint for more information.

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    How do we contact you?

    We love hearing from you. Send us a message via our Contact Us form, chat via LiveChat or email us at hello@glassbongs.com.au.

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    What if my product is out of stock?

    We're sorry to hear the product you're after is out of stock. Visit the product's page and click 'Click here to be notified when we restock'. Enter you contact details and we will send you an email when it becomes available again. 

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    Why are high end bongs so expensive?

    High quality glass smoking products vary in price. These bongs are made in North America, Germany and even Australia and the pricing reflects the quality of glass, the attention to detail, quality control, development and processes such as annealing that make borosilicate glass very strong and resistant to breakage from thermal stress.

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    Are our products genuine?

    Absolutely. We do not sell fakes and we are active in stopping the sale of counterfeit and fake products in Australia. Counterfeit products are common in Australian smoke shops but not at Glass Bongs Australia. Our glass bongs are genuine and made in the country we indicate. If we say a bong is American, Australian or German made, we guarantee it is.

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    What is the difference between a male and female joint piece?

    Bongs, cone pieces, nails, ash catchers, adaptors, downstems and all other bong accessories have either a male or female joint. All you need to know, is that male pieces go into female joints and female pieces sit on top of male joints. For example, if your bong has a female joint, you will require a male jointed accessory and vice versa.

    Female Joints

    Female glass joints are the most common style of joint that you will see on the market. This is the joint that most bongs and downstems have. They are identified by their ability to allow a male glass joint to fit inside of it. As an example, a standard cone piece with a male joint will fit in to the female joint.

    Male Joints

    Although male glass joints are not as prevalent on the market as female joints, they are definitely growing in popularity. Male glass joints are those that you will usually see on oil and concentrate rigs, usually with an in-built stem. The male joint is however, the most common accessory joint, meaning that most cone pieces are a male joint that fit in to the female joint found on most glass bongs.

    Visit How To Measure Joint Sizes for more information.

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    What are the sizes of glass joints?

    Before you go ahead and buy a new cone piece, stem, dome, nail or percolator for your bong or dab rig, you will need to know its joint size. Bong joint sizes come in three different sizes: 10mm, 14mm or 18mm. The most common joint size is 14mm, you will rarely see 10mm joints and 18mm joints are usually only found on the biggest sized bongs or dab rigs. If you notice anywhere that lists 14.5mm or 18.8mm joints, don't get confused as these are the same as 14mm and 18mm joints.

    10mm Joint

    Often referred to as micro/nano joints,10mm joints are those usually found on oil rigs or the smallest dab rigs designed for portability. A 10mm joint is easily identifiable due to its extremely small appearance.

    14mm Joint

    The most common joint size is 14mm. This is because almost all small to medium sized bongs and dab rigs have this joint size.

    18mm Joint

    18mm joint sizes are usually only found on the largest bongs or thick dab rigs. The purpose of this is to increase airflow as the piece is much larger.

    Visit Downstem Measuring Guide for more information.

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    How do I measure the size of a glass joint?

    Female Joints

    Measure the inner diameter of the top of the female joint. There may be some slight variations between different joints, however the measurement closest to 10mm, 14mm or 18mm will be the correct size of the joint.

    Male Joints

    Measure the outer diameter of the widest part of the joint. Again, there may be some slight variations between different joints, however the measurement closest to 10mm, 14mm or 18mm will be the correct size of the joint.

    Visit How To Measure Joint Sizes for more information.

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    How do I measure my bong for a new downstem?

    To determine the correct length of the stem you need for your bong, you'll need to use a straight and solid object to insert through the female joint on your bong. A pencil, pen or a chopstick are recommended for this.

    Step 1. You will want to leave a gap between the measuring object and the bottom of the water chamber of about 2cm to allow for enough space for the water to filter through your stem. When you have the measuring object at a distance that you like from the base of the water chamber of the waterpipe, you can go ahead and mark the object at the point of where it exits the bong through the female joint.

    Step 2. Remove your measuring object from the bong. Using a ruler, measure the length of the measuring object from the end that you inserted in to your bong to the mark that you made on it.

    Step 3. You will now have the correct stem length measurement to shop for a Glass Downstem for your bong.

    Note: Glass Bongs Australia stems are pre-cut from our suppliers. Although specifications are meticulously measured once received from our suppliers, there may be slight variations between stem sizes due to the hand blown nature of glass.

    Visit Downstem Measuring Guide for more information.

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    What are bong percolators and their variations?

    Percolators make use of an extra filtration chamber in your device that is usually located within the main chamber or inside the tube leading to the mouthpiece. The design forces the smoke through the percolator as you inhale. Some percolators are built into bongs or oil rigs, while others are used in add-ons like stems or tar catchers.

    Visit A Guide To Percolators for more information.

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    Are tar/ash catchers worth it?

    A tar catcher is an attachment to your bong or oil rig that contains a water chamber with a percolator before entering the bong. They are attached to your bong’s joint, and you place the bowl on the end of the tar catcher. They typically fit standard joint sizes. Their purpose is to catch the ash from your bowl before it reaches your bong. By catching the majority of the ash in the tar catcher’s water chamber, your bong stays cleaner for longer. Tar catcher’s create a much smoother hit due to the perculator. They do however add a significant amount of drag to your hits because there is another water chamber and perculator to pull through. Another thing to consider is that it adds weight to one side of your bong making it easier to tip over if it doesn’t have a solid base. If you are unsure of whether a bong on our website can hold a tar catcher, please contact us.

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    How do I maintain and clean my glass?

    To eliminate breakages, we recommend emptying your order onto a soft surface such as a bed or on carpet. To ensure your product's longevity, we recommend using a liquid cleaner such as Formula 420. Never use anything abrasive on the outside of your product as this can damage or fade coloured glass, decals or stickers.

    One-Minute Quick Clean (moderate to heavily used glass):

    Formula 420 is the best one-minute cleaner for lightly-used bongs. Shake bottle and pour even distribution of liquid into your bong. Cover all openings and shake for one minute. Empty, thoroughly rinse under warm water, wash hands and enjoy!

    Two-Hour Deep Soak (heavily used glass):

    For heavily-used glass, deep soaking with Formula 420 Soak-N-Rinse for at least two hours will remove caked resin without the need for shaking or scrubbing. Soak your glass until your item is completely clean, thoroughly rinse under warm water, wash hands and enjoy!

    Visit Cleaning for more products to help you keep your bong clean.

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    What is the difference between a bong and an oil dab rig?

    Consumption and Method

    Bongs: Used for smoking dried flower, which is loaded into the bowl, lit with a lighter and inhaling the smoke through the mouthpiece.

    Dab/Oil Rigs: Used as a way to consume vapor from using a THC concentrate that is usually referred to as “wax.” “honey,” or “oil” also using a torch and a nail.


    Bongs: Ends on a female joint and is intended for use with a flower bowl which usually has a male connection.

    Dab/Oil Rigs: Ends on a male joint for use with a nail that has a female connection that is used to vaporize the THC concentrate.


    Bongs: Typically larger than a dab/oil rig because the flower is being combusted rather than vaporized meaning the smoke will travel the length of the bong without dissipating.

    Dab/Oil Rigs: Are smaller as the vapor needs to travel a shorter distance in order to stay potent and flavoursome.


    Bongs: Particular bongs can still be used to dab, however dab rigs cannot smoke flower. All you need is the appropriate adapters to match your bong.

    Dab/Oil Rigs: A dab/oil rig setup will typically be more expensive than a bong setup. In addition to purchasing a rig, you’ll also need a nail and other dabbing accessories, such as a torch, dabber, silicone container, etc.

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    How do I dab?

    1. You’ll need a dab rig

    You preferably need one made from high quality borosilicate glass. Dab rigs are different from a traditional bong because instead of a bowl where you would normally load your herbs, you have a nail which you’ll light with a butane torch, instead of a lighter.

    2. You’ll need a nail

    The main types of nails that can be found are made from glass, quartz, titanium, or ceramic. Nails are either domed or not. A domed nail is a nail that is surrounded by a glass bubble, which keeps the vapor from dissipating into the air. Domes also ensure that you don’t accidentally touch the heated nail. The dome can be removed when you are heating the nail.

    3. Gather your materials

    You’ll need to ensure that you have all the tools that you need to dab. You’ll need a butane torch, a dabber, a silicone container with your concentrate, a nail, and your dab rig.

    4. Heating the nail

    Light your nail. When you’re lighting your nail you want to ensure that you light it to the right temperature. If you are using a domed nail, take the dome off the nail before lighting it. When you’ve reached the right temperature your nail will glow. Make sure you are paying attention to the temperature of your nail. If you get the nail too hot, you could break it. If the nail isn’t hot enough, then your concentrate will not vaporize properly, and you’ll waste your dab. Various nail types have different ideal dabbing temperatures, so research your nail and practice.

    5. Dabbing

    After heating your nail to the correct temperature, you’ll take your dabber with your concentrate on it and place it inside of your nail. If you are using a domed nail, place the dome on the nail before putting the dabber on it.

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    What is the best dabbing nail for my setup?

    It can be confusing trying to find the necessary tools for dabbing because there are so many options. You can use our guide to help you narrow down which one is best for your use.


    A dome is used by attaching it over the nail and downstem connection, creating a dome around the heated nail with an open ended top to allow you to reach your dab tools inside to reach the nail. This prevents you from touching the hot nail. The dome also helps to catch some of the escaping vapor to ensure you get the most out of your dab. Domes are usually made from glass and accompany glass nails.


    Domeless nails reduce some of the effort required from a domed nail. They are often made from aluminium and typically feature a single connection to the downstem which is connected to a larger heating plate that you would normally find on a domed nail. Here are different types of domeless nails:

    Direct Inject: A direct inject nail offers exactly that, a direct path for the vapor to flow into the piece with a heating dish and a slightly raised bowl that flows directly into the downstem.

    Daisy: A daisy nail involves a relatively flat or curved surface with slits along the outside of the plate.

    Angled Cut: An angled cut design is more for aesthetic appeal than anything else, giving users a visual change from the standard flat nail.

    Banger: Banger nails tend to feature a curved or joint-like design that distances the heating dish from your piece. They also tend to have bucket-like heating dishes for better containment of the vaporized concentrate.

    Halo: Halo nails offers a very unique design with its arch above the heating plate. The vaporized concentrate rises from the heating dish and enters the slits on the ‘halo’ during the draw.

    Nail Materials

    Ceramic: Ceramic nails are pretty much all domeless. Ceramic is meant to provide the best tasting hit, despite being the nail that takes the longest on average to reach the desired temperature. They are the cheapest type of nail on average however with this low cost, they have a tendency to crack over time, and require more care than other nails to avoid overheating which could shatter it. If you end up heating your ceramic nails evenly and slowly, you should be able to get a long life out of them.

    Quartz: Despite looking like glass, Quartz nails are much more durable than glass, and are meant to provide the purest taste for your dabs. They generally are modest in price, but will eventually show their wear after a few months. Quartz nails heat up the fastest out of any of the nails, taking around 20 seconds or less to reach the desired temperature, but they also don’t retain that heat for very long. This can make them quite desirable as the quick temperature change preserves some of your butane, and also reduces the risk of burning yourself on the nail after sooner. They can be used with domes or you can also buy domeless ones.

    Titanium: Titanium, like ceramic, is mostly domeless, and is for sure the most durable of all the nail types. It is incredibly unlikely it would break due to dropping damage or heat over time. The downside to the value is that titanium nails are usually the most expensive of the three, and also take a bit longer to heat up when being torched; being approximately 30 seconds or so.

    Universal (and Complete): These terms are used to describe nails that are meant to fit multiple joint sizes or both genders. Complete Universal nails are meant to fit all joint sizes (10mm, 14mm, 18mm) as well as both genders of connection.

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    Why use a carb cap when dabbing?

    A carb cap will positively impact the way you dab after using it. A carb cap is used as a covering for your domeless nail that restricts airflow to one small opening on the cap. This greatly increases the pressure within your water pipe, and allows the concentrate to vaporize at a lower temperature. It also allows you to vaporize every last bit of your dab. You can cap your nail towards the end of the dab when the nail has started to cool down, and there is leftover concentrate still in the dish. The cap creates pressure, decreases the vaporizing point, and that leftover bubbling concentrate burns right up into sweet, sweet, vapor.

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    How do I find the right grinder for me?

    Grinders are useful to grind your herbs to your desired consistency, and also allow you to save some for later, rather than wasting it. Grinding your herbs is better for rolling joints or blunts, and allows you to achieve a better hit. There are different types and styles of grinders which are outlined below for you to choose the right one for you.


    Plastic: Plastic grinders are the cheapest option which is great if you’re on the go, or need a quick replacement. With grinders however, you typically get what you pay for. The quality of plastic grinders is not as good as others which means they generally won’t last as long, or grind as well or consistently as the teeth tend to wear.

    Wooden: Wooden grinders last longer and work better than plastic grinders and do tend to be more durable. They’re great for grinding your herbs short term, however the teeth are not very sharp and the wood tends to crack after a lot of use. If you’re wanting to store herbs or have a grinder that lasts you a long time, you may want to invest in metal or electric.

    Metal: Metal grinders are much higher quality than wood or plastic. They last longer, they won’t rot or crack, and the teeth remain sharp after time. Metal grinders are typically made from aluminium or titanium and serve the purpose of grinding your herbs. Some variations of metal grinders also come with herb catchers to store your herbs and pollen screens to filter them.

    Electric: Electric grinders are easily the highest quality grinders on the market with the sharpest blades. They grind your herbs quickly and most efficiently with minimal effort, and can store much more herbs at once. Some are battery operated which makes them portable.


    Two Piece: These are the most basic style of grinder with top and bottom pieces with diamond teeth on both sides to grind and separate herbs. There is generally no chamber for catching or storing herbs.

    Three Piece: Three Piece grinders have a top, bottom and a middle piece. The top and middle pieces are the grinding pieces for the herb. The bottom chamber catches and stores a small amount of herbs. Those three piece grinders that are meant to help store herbs typically have a mesh screen for catching it that sits under the middle piece’s grinding teeth leading into the bottom chamber.

    Four Piece: This grinder has four pieces: top, bottom and two middle pieces. The top piece is the lid which has the grinding teeth. The second piece is the bottom grinding piece that has holes for herbs to fall through in addition to the teeth. The third piece is the mesh screen that stores a stash of grinded flower and allows herbs to fall into the final chamber, being the herb collector/storage.

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    What’s the difference between heady and scientific glass?

    Heady glass is always visually striking with amazingly bright colours and fascinating glass shapes and designs that are generally not seen in the scientific glass lines. Heady glass pieces are usually hand blown meaning that they are one of a kind, individually unique, and aren’t mass produced. Heady Glass is very artistically focused with visually pleasing effects such as fumed glass, sandblasting, accents, sculpting and more.

    Scientific Glass tend to be more mass produced with consistent quality. Visually, they are more of a clean, technical style with clear glass. However many are coloured or have coloured accents. Scientific Glass is capable of containing more delicate and complex perculators with advanced glass manipulating techniques.

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    Are the NuLeaf Naturals products legitimate?

    Proprietary genetics allow NuLeaf Naturals to naturally create a whole plant CBD extract that is highly concentrated in CBD and contains significant amounts of secondary cannabinoids like CBC, CBG, CBN, and more. Cannabinoids work synergistically with each other and are more effective when they are found together versus when they are isolated. This is known as the entourage effect.

    NuLeaf Naturals is cGMP Certified. All NuLeaf products are produced in accordance with current Good Manufacturing Practices and the QR code on each package links to the Certificate of Analysis online batch search system so customers can see the third-party lab results for their product. Read their certificates.

    You can search NuLeaf Naturals batch reports for your specific product. These lab tests empower consumers to understand what is inside of each cannabinoid wellness product they use. Read their batch reports.

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    What is the history of the bong?

    We're glad you asked. Visit History Of The Bong for more information.

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    Why don't you have images of some smoking products?

    In accordance with the Australian Tobacco Advertising Prohibition Act 1992 we are prohibited from advertising or promoting the smoking of or the purchase or use of tobacco products. Contact Quitline for help to quit smoking. You can call the hotline on 13 QUIT (13 7848), to talk to a counsellor or request a callback. The Quitline offers an online chat service and has resources for health professionals. Visit quit.org.au for more information.

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