We discreetly ship Australia-wide to all residential and business addresses, PO Boxes and parcel lockers. We also ship internationally to New Zealand, UK and Canada. To ensure quick and effective delivery we ship with:

  • Australia Post (Standard & Express)
  • Aramex (Standard)
  • TNT or StarTrack (Courier)

Note: All parcels are tracked and require a signature upon delivery for security reasons.

Shipping Rates

Orders Over $99

Free Standard Shipping: (5 - 14 days)

Orders Over $200

Free Express Shipping: (2 - 7 days)

Regular Shipping Rates (Australia)

Standard (5 - 14 days): $9.95
Express (2 - 7 days): $14.95 - $29.95
Courier (1 - 7 days): $29.95

International Orders (NZ, Canada & UK)

Under 500g (10 - 14 days): $19.95 AUD
Over 500g (10 - 14 days): $29.95 AUD

Visit Shipping & Delivery FAQ for more information.

Same-Day Dispatch

  • If you order before 12pm (AEST) on business days (Monday - Frday), we will pack and dispatch your order to the relevant carrier that same day.
  • There is a countdown clock on each product page to give you an indication of when you need to order to receive same-day dispatch/shipping.
  • Once it's with your selected carrier, you will receive a shipping confirmation email and you'll be able to track your order via your shipping/tracking number. 
  • Note: Same-day dispatch/shipping does not include weekends and public holidays.

Visit Shipping & Delivery FAQ for more information.

Discreet Packaging

  • All our parcels and packages are extremely discreet.
  • No information regarding the contents or Glass Bongs Australia is visible on the outside of the box, sachel or envelope.
  • We understand everyone's circumstances are different and we place a strong importance on keeping our packaging plain and simple.
  • You can safely have our parcels delivered to home or office as there will be no indication of the contents inside.
Visit Shipping & Delivery FAQ for more information.

    Returns & Exchanges

    • Returns or exchanges will only be accepted if you have received an incorrect or damaged item.
    • You must contact us within seven days of your parcel being delivered. If you have a damaged or incorrect item, contact us with photo or video evidence of what was received and we will contact you for further action.
    • Ensure you thouroughly inspect all your products for breakages, faults or incorrect and missing items beore use. If you do not report any problems about your item within seven days of your parcel being delivered, we assume you received it without damage and it is in working order.
    • We take no responsibility in providing refunds, exchanges or credit for items you damaged yourself after the fact. We also cannot accept returns for items that have been used.

    Visit Returns & Exchanges for more information.

    Route Package Protection + Tracking

    • Route offers you "peace of mind" package protection for all your orders at an affordable price.
    • The cost to you - to fully protect your package if it is lost, damaged, or stolen - is calculated based on the subtotal of the order and the partnership between Route and Glass Bongs Australia.
    • Route automatically connects your order while allowing you to visually track your package, anytime, anywhere via their app:
    • By adding Route Package Protection at checkout, you will unlock full package protection and seamless resolution for order issues.
    • If you have purchased Route Package Protection with your order, you can report an order issue at via claims.route.com. You will need your email address and order number to begin this process.

    Visit Returns & Exchanges for more information.

    Contact Us

    Have a question? Visit our FAQs or contact us at hello@glassbongs.com.au.